re three cups of tea let me make a couple of remarks on memoir.
first off, though we think we can, we can't actually measure the truth of what someone's saying by just listening to what they say. this might make you see that truth has to be a relation to an external reality. that someone really really sounds sincere, or that you immediately connect to the voice or the content, has little tendency to show that what is saying is true. this is even more the case when you are reading than when you are sitting across from someone who is speaking. truth is not internal to discourse or the way you shape a story.
second, the idea that our lives are narratives or, applying the thing more specifically, that a memoir should take basically the form of a novel, is an extreme invitation to actually write fiction. the late manning marable's malcolm x: a life of reinvention apparently suggests that malcolm exaggerated his own criminal past. that would be typical, and one might also think about a million little pieces or even augustine's confessions: these tales of redemption gain shape from the degree of degradation overcome. but that is of course only one of myriad temptations.
i think that for that reason, the publishing industry has to take some responsibility: they want or need the thing to take a coherent, dramatic narrative shape. they actually select what memoirs to publish partly on this basis, and then they push authors into various rigid narrative formats. they view the whole of their fiction and non-fiction catalogues as story-telling. they ought to think about how that distorts not only memoir, but history and biography, for example. what we immediately need is a richer set of models and a little critical scrutiny of this idea that everything always boils down to story. and readers might need to examine their tolerance for actual facts, or polemics, or arguments, etc: none of which can simply be shoved into a narrative form without loss and falsification.
one might speculate that mortenson made up/exaggerated bits in order to illustrate or emphasize his moral stance, which is where the urgency and the sincerity actually originates. it's more in the nature of an allegory than a straight memoir. but perhaps people wouldn't have been so moved and persuaded if he'd actually just straightforwardly presented the moral stance or argument. that's a problem among readers as well as for mortenson's truthfulness.
there can be more-or-less true stories, and allegory is a legit literary form. but you can't insist on allegory, and a story isn't really a very good reason to form an opinion. and if you run the story into an allegory, you'll erase many realities and invent others. it has an element of condescension: you couldn't follow or pay attention if i actually made my point, so let's try pretending.
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